As AI capabilities continue to advance, more sophisticated applications are anticipated, such as real-time quality monitoring ...

ITSM can only continue to adapt to technological advances by having people at its center—whether in technology or ...

Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

While consumer brands have long mastered the art of tailoring experiences, B2B players are now facing rising expectations ...

Ebru Tuygun reflects on a panel at Cannes Lions Creativity Festival 2025 and shares how modern CMOs are evolving beyond ...

Rewind the days when Netflix played David to Blockbuster’s Goliath in the movie rental wars: one of its most consequential ...

Olumide Soroye is the new CEO of Fortive, one of Washington state's largest businesses. (Fortive Photo) Olumide Soroye's ...

UiPath's platform now enables orchestration across agents, robots, and humans using Maestro, a new control interface designed ...

"We're thrilled to welcome Vanessa to Helport AI,” said Guanghai Li, CEO of Helport AI. "Her track record speaks for itself-Vanessa combines strategic clarity with operational excellence and a deep ...

RS combines deep industry knowledge with global capabilities to deliver seamless support to food and beverage manufacturers. The company’s commitment to service excellence, sustainability, and ...