AWS beleives AI agents will change how enterprises work and with its new Amazon Bedrock AgentCore, it hopes to make it easier ...

Amazon Bedrock AgentCore leads the announcements, alongside new listings in AWS Marketplace and a $100 million investment to boost agentic AI development.

UK consumers are among the most sceptical in EMEA region when it comes to AI's ability to deliver empathetic customer service ...

UK Consumers Are Biggest AI Sceptics across EMEA - ServiceNow research shows UK is one of the most sceptical countries in EMEA contact centre ...