Metrolinx is clarifying how customer queries are handled on its GO Transit social media accounts after a recent response—generated using artificial intelligence—drew some criticism.

Nine-in-ten U.S. teens say they use YouTube. Majorities also use TikTok (63%), Instagram (61%) and Snapchat (55%).

The AI chatbot Grok, which is produced by Elon Musk’s xAI, wrote numerous antisemitic social media posts Tuesday after the ...

Social media was supposed to usher in a golden age of branding. But things didn’t turn out that way. Marketers originally thought that Facebook, YouTube, and Twitter would let them bypass ...

A Redditor shared varied examples of people who think they belong to the middle class and asked which definition is correct.

People are increasingly turning to AI for answers, and publishers are scrambling to find ways to consistently be surfaced in ...

In 2019, a rare and shocking event in the Malaysian peninsula town of Ketereh grabbed international headlines. Nearly 40 ...

How does social media affect mental health in children and teens? Positive Effects of Social Media on Children and Teens In some ways, social media can benefit mental health. For instance, it provides ...

Instead of relying on celebrities, brands are controlling the message by making their own social media videos. You may not ...

Mobile apps and social media platforms now let companies gather much more fine-grained information about people at a lower ...

Trump administration officials say Secret Service is investigating Comey’s ’86 47′ social media post Comey’s original post sparked outrage among conservatives on social media ...

Social media seeks authentic, real-time content. Many businesses miss this because on-site workers often overlook the value ...