The Transportation Security Administration's surprise decision this week to end - effective immediately - its decades-old requirement that airline passengers take off their shoes when going through ...

The petitioners challenged two Maharashtra govt orders that prohibited the collection of service charges or convenience fees ...

The final, third part of this series explores how DERs and Virtual Power Plants are participating in today’s energy ...

A federal appeals court vacated the Federal Trade Commission's Click to Cancel rule -- which was to go into effect next week ...

With Verizon seeking permission to lock phones to its network for six months or longer instead of the current 60 days, a ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

A study reveals that the telecom customer journey in the EU is significantly impacted by 34 distinct regulatory obligations ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

Positioned within the Suez Canal Economic Zone, the Sokhna Logistics Park brings together three core logistics functions in ...

Taking a thoughtful, proactive approach to reputation management by building positive PR helps maintain and restore trust ...

New law exempts up to $25,000 in tips from federal taxes, delivering on Trump’s campaign pledge Unclear rules leave workers ...