INDIANA – General Motors has announced a new Customer Satisfaction Program (CSP N252508800) for select 2025 GMC Sierra 1500 ...

Booking boasts strong profitability, but its high valuation is difficult to justify amid slowing growth and rising ...

Tesla has started surveying long-term Cybertruck owners to gather feedback about their ownership experiences. Tesla is ...

The Delhi Metro Rail Corporation (DMRC) is conducting its 11th online customer satisfaction survey from July 15 to August 14.

NYC public transit is on pace for a record year, with ridership and reliability up across subways, buses, and railroads in ...

The Delhi Metro Rail Corporation (DMRC) will conduct its 11th online customer satisfaction survey from July 15 to August 14 to gather feedback from passengers on various aspects of metro services. In ...

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

Yum! Brands-owned fast-food chain KFC is looking to make a comeback as it rolls out an offer of free buckets of fried chicken and makes some menu additions.

By Prof. Samuel Lartey In a bold and strategic move, the Government of Ghana has infused GH₵1.4 billion, comprising cash and bonds into the National Investment Bank (NIB), one of the country’s oldest ...

The DMRC said the month-long survey aims to assess public opinion on key aspects of the metro experience, including availability, accessibility, passenger facilities, information systems, service ...

Marks & Spencer has fallen behind John Lewis in a long-running customer satisfaction ranking as it reels from a crippling ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...