Don't wait – report your claim 24/7 myPolicy: Report/track claims online Phone: 866.411.2742

Whether you live in a site-built house, condominium or manufactured home, Citizens can help you protect your most personal asset – your home. If you are a renter and can’t obtain private-market coverage for your possessions, Citizens also may be able to provide you with renter’s insurance.

Nov 3, 2000 · Login. Username: Password: By clicking Submit, I agree to the Citizens Terms and Conditions.

Managing your insurance is easy with myPolicy from Citizens – your 24/7 digital gateway to hassle-free insurance management. No more waiting for mail or spending time on phone calls. Everything you need is now at your fingertips.

Oct 3, 2024 · The Florida Office of Insurance Regulation (OIR) approved updates to Citizens’ Personal Lines policy forms that apply to new and renewal policies. The changes are effective December 1, 2024.

Feb 20, 2024 · The redesigned Citizens website is finally here! As announced on March 30, 2023, we are excited to share this new site, which will feature a modern and user-friendly layout with intuitive navigation. There will be no changes to the current systems access or content. Below you can find an overview of the new website and its updates.

Mar 19, 2015 · To send us an email, use the Contact Us feature on our website. To report a loss, call 866.411.2742 at any time, 24 hours a day, seven days a week, 365 days a year. To contact our Customer Care Center, call 866.411.2742, from 8 a.m.-5:30 p.m., weekdays.

Citizens' staff and external adjusters with a Citizens account: Select Citizens Account to login. External users: Enter your email address and password to sign in. To reset or create a new password, enter your email address and select the Forgot Password link

Dec 4, 2024 · Since January 2024, the program has transferred more than 428,000 Citizens policies to private insurance companies approved by the Office of Insurance Regulation. Further, Citizens is seeing a reduction in the flow of new policies into Citizens.

Apr 11, 2022 · Citizens has added a new feature to myPolicy that will allow policyholders to view and download their policy documents (excluding claims documents). This includes new business and renewal declaration pages, billing invoices, cancellation notices, etc.